Job Description :
IT Support Professional for Hardware and Software (HW/SW) for State of Colorado
Duration: 9+ Months
Location; Denver, CO
Position ID: RQS 2019-3931

Provides desktop support to end users including network connectivity, computing performance improvement, computer relocation as assigned, and other support functions.
Prepares state computers for end users, including formatting hard drives, installing operating systems, and loading software.
Provides phone support to remote users as well as after hour support during network modifications. Includes installation of network cards, software drivers, new fiber network media, and installation and update of workstation network security systems and software.
Provides ongoing upkeep of computer inventory.
Includes the assembly, installation, and relocation of computers for volume purchases. For example, 50 units are ordered, and need to be assembled, loaded with software, and located in workstations.
Other responsibilities and duties that may be negotiated by the State for this category.

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Client : State of Colorado