Job Description :
VoIP Project Manager
Location: Crownsville, MD
Anticipated Start Date: 2/12/18
Term: Fulltime, Direct Hire

Scope of Work:
The Voice over Internet Protocol (VoIP) Transition Project is a new Major IT Development Project (MITDP This project will be the modernization of the State’s current voice and data services infrastructure. Over the last several years the telecommunications industry Public Switched Telephone Network (PSTN) has been transitioning from a traditional Time Division Multiplexing (TDM) technology to an IP-based infrastructure. DoIT has identified significant short term and longer term projects to prepare for this transition, including transitioning the voice network connections to the PSTN and TDM PBX system replacements. DoIT has begun to transition the State’s voice network services to IP in concert with the transition of the PSTN. The transition shall include the majority of telephone services utilized throughout the State today. In addition DoIT will replace and/or retrofit its multi-agency telephony system(s) in order to ensure that the systems are compatible with the changes in the telephone network, meet the State’s reliability requirements, OPEX objectives, as well as enhancing the State’s ability to deliver constituent services across multiple communications channels. There are two main objectives: 1) Migrating existing DoIT managed PBXs to a Voice over Internet Protocol (VoIP) platform 2) Migrate existing connections to the PSTN to be VoIP compliant.
This Project Manager (PM) resource will primarily lead this VoIP Transition Project and be responsible for managing and overseeing the implementation of this modernization effort along with actively coordinating with the telecommunications and network teams.

In addition, upon request, this Project Manager may assist with other related Information Technology Innovation projects.
1. At least ten (10) years of experience in managing IT related projects.
2. Demonstrated at least five (5) years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
3. At least three (3) years of experience in managing VoIP projects and at least two (2) years of experience in either contact centers, LAN/WAN, or Wireless projects.
4. Experience developing planning and implementation documentation, reports, briefings, and process documents.
5. Project Management Professional (PMP) Certification is preferred
6. Telecommunications Industry Association (TIA) Certified Convergent Network Technologies (CCNT) or Convergent Technologies Professional (CTP) Certification is preferred.
7. Possess excellent communication skills with both Senior Level Executive and team members.