Job Description :
Hi,

Hope you are doing well.

Here is our Client requirement which can be filled immediately. Kindly respond to this requirement with resume, contact and current location info to speed up the interview


No of Openings :3
IT Production Support Manager
Charleston, West Virginia
6 Months

Required Skills :

Top 3:

1. Management experience in one ( 1) or more projects involving the development or maintenance of an automated eligibility
system for a government Agency;

2. Two (2) years of analysis and design experience on a statewide system;

3. Three (3) years of system analysis experience, with special attention given to design, programming, testing, and
implementation


Description:

What is the specific title of the position? Production Support Track Manager

The project is to provide production support and develop enhancements for the WV Integrated Eligibility application.

IDEAL BACKGROUND:

Candidate local or willing to relocate to Charleston, WV.

* What experience will set candidates apart from one another? Existing experience with SNAP, TANF, Medicaid eligibility
systems.



SOFT SKILLS:



Client facing role mandates excellent oral and written communication skills.



Is this person a sole contributor or part of a team? Part of the team



What are the top 5-10 responsibilities for this position?



Track Manager for Portals, Data Exchange and Caseload Management Supervise and guide 4-6 developers Review and
approve items prior to production move Create, review and approve Requirements, Design, Testing documents for SOWs

Create and manage project plans and play books

Facilitate meetings with the client to develop solutions to reduce outages/downtime

Facilitate war rooms during outages and send priority incident notifications

What software tools/skills are needed to perform these daily responsibilities?



Management experience in one ( 1) or more projects involving the development or maintenance of an automated eligibility
stem for a government Agency;

Two (2) years of analysis and design experience on a statewide system;

Three (3) years of system analysis experience, with special attention given to design, programming, testing, and
implementation;

Two (2) years of experience working with users to define their needs and product outputs to satisfy those needs in a pre-
determined lime frame;
Familiarity with both MainFrame and Distributed systems



Preferred Skills


Existing experience with SNAP, TANF, Medicaid eligibility systems Where is the work to be performed?