Job Description :
ESSENTIAL DUTIES & SPECIFIC RESPONSIBILITIES:
? Drives the vision for the retail solution and software product that is to be built and maintained
? Serve as functional expert and voice of end users and customer advocate
? In an Agile environment, work with the technical lead and other teammates to ensure stakeholder satisfaction
and return on investment; has a significant role in quality and is the only team member empowered to accept
stories as complete
? Guide development priorities based on project goals and stakeholder feedback
? Partners with key business stakeholders to identify and document business & functional requirements in the
context of deploying new store and supporting system solutions and upgrading existing ones
? Develops and supports the creation of project related materials such as solution documents, business and
functional requirements, business process documents and workflows
? Manages stakeholder approval
? Identifies areas of process improvement, considers all options and develops and presents recommendations
? Participates in functional & integration testing
? Manages User Acceptance Testing
? Supports end-user training and change management activities with the business
? Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
POSITION COMPETENCIES:
? Maintains focus and intensity and remains optimistic and persistent, even under adversity
? Uses information, knowledge and beliefs to generate original, innovative solutions and presents to supervisor
? Effectively plans their own workload and may manage the timeline for large project teams
? Prioritizes effectively when timelines and task start to overlap and compete
? Leads cross functional meetings with assistance and effectively communicates via e-mail, phone and in person
? Actively listens to others and is perceived as open to feedback
BEHAVIORAL/PROFESSIONAL COMPETENCIES
? Business analysis
? Project management
? Product management
? Agile methodology
? Requirements documentation
EDUCATION/EXPERIENCE REQUIREMENTS
? A Bachelor039;s Degree in Computer Science, a related field or equivalent experience
SPECIFIC KNOWLEDGE/SKILL REQUIREMENTS
? Extensive experience in working with end users using a variety of techniques to elicit and document business
requirements and turning those into user stories and acceptance criteria.
? Experience working closely with IT Project managers and development teams.
? Strong analytical skills and writing skills, including solid experience in writing functional and technical
specifications.
? Strong teamwork skills in a small local setting, as well as across different geographic locations.
? Strong organization skills with an excellent attention to detail.
? Ability to focus on high quality work while under pressure.
? Able to drive short-term actions that are consistent with long-term goals.
? Expert knowledge of both Agile and traditional project management principles and practices and the ability to
blend them together if needed.
? Effective and empathic listener.
? Must possess good communication skills with the ability to be assertive.
? Experience with the complete software development life cycle, from requirements gathering through design,
implementation, testing, all the way to production deployment.
? Highly responsible, self-disciplined, and self-motivated.
? Experience integrating custom software with third party software
? Strong communication skills; both written and verbal.