Job Description :
Company Overview:
Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.
Our client, a global leader in the development, manufacturing and marketing of innovative medical products for the treatment and management of respiratory disorders, with a focus on sleep-disordered breathing, seeks an accomplished IT Endpoint Engineer.
* Candidate must be authorized to work in USA without requiring sponsorship *
Notes:
Need to be Microsoft MCSE certified, ideally ITIL as well.
Fluent in Microsoft, especially Office 365 and Microsoft SCCM.
Have PowerShell expertise and the use of integration tools.
Need to have Service Now, development and administration skills.
Description:
This position will be responsible for developing and maintaining integrated enterprise solutions which support our global internal customers, as well as bridging communication, activities and knowledge across the Endpoint Support team and Infrastructure. Customer focus and user satisfaction is of the utmost importance.
Create and maintain Windows workstation OS images with software and drivers for all currently supported models in the environment.
Create and maintain Active Directory Group Policy to support the SOE, and ensure compliance.
Manage Microsoft SCCM 2012 (common branch) for software deployment and asset management reporting.
Develop tools and automate processes to simplify common tasks performed by the Service Desk, and reduce errors.
Drive best practices with O365 environment, configuration, and administration. Leverage PowerShell expertise to deliver continuous improvement to enterprise solutions.
Provide integration engineering function across portfolio. Provide support for engineered solutions that may include interaction with senior leadership.
Assist with and implement IT projects that require Endpoint Services involvement.
Log and track work tasks using Service Now (ticketing software), and maintains history records and related problem documentation.
Develop and test multi-point integrated solutions through use of COS tools (for example PowerShell) and processes.
Work with global endpoint engineering team to architect and implement solutions to increase effectiveness and efficiency of solution architecture and engineering services to further enhance support capabilities, documentation and reporting.
Serve as escalation point for issues and requests that are assigned from Endpoint Support and Endpoint admin. Identify potential shortcomings or inefficiencies in the operating environment and drive improvements.
Work with global infrastructure and endpoint teams to achieve alignment with global standards. Write or revise user instruction materials relevant to supported user base. Provide status(s) to management as requested.
Qualifications:
Bachelor’s Degree in Computer Sciences or a related discipline or equivalent experience.
Minimum of 3+ years of experience in the support and engineering of endpoint environments, especially Microsoft desktop operation systems and applications suites in a Windows 10 environment and SCCM 2012 common branch.
Installing and maintaining LAN/Desktop Hardware and Software system images including Windows 10, Office 2016 suite and multiple hardware platforms.
Experience in operating, maintaining, and delivering value on O365 and other enterprise solutions.
MDM expertise (AirWatch), specifically in security policy development, implementation, and compliance reporting/mitigation.
I''d love to talk to you if you think this position is right up your alley.
If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven.
NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening. Qualified candidates with criminal histories, are considered in a manner that is consistent with local, state and federal laws.