Job Description :
Receive and analyze client requirements
Engage in training requirements analysis as and when required, and contribute to a first level confident conversation with the client
Represent the Learning Practice with knowledge of solutions, recommendations, know-how into processes and development
Liaise efficiently with the onsite accounts team representatives in alignment with the client expectations
Co-ordinate with offshore delivery leads, teams and ensure timely and effective communication of client requests
Contribute to gaining confidence through consultative approaches to learning design, upsell strategies whenever applicable, always in seamless conjunction with offshore Instructional Design Lead and Delivery Lead
Align with the offshore delivery protocols and ensure client expectations are well managed.