Job Description :
Hi

We have the below role with our client in Charlotte NC for long term contract.

Interested candidate please send the resume along with rate and contact.

IBM PIM - Master data management system for Item and Supplier Data

Excellent troubleshooting skills, problem solving and analytical skills in all the technologies listed above
Previous Customer Support role, or Customer facing experience
Ability to manage escalated technical situations & develop action plans
Knowledge of the concepts of Master data management, inventory, and had worked with external vendors.
Ability to demonstrate strong leadership and to manage and resolve conflicts.
Strong organizational skills, communication skills, ability to understand and explain/write issues to customers/colleagues and users from both a technical and a business functional point of view.
Excellent troubleshooting skills, problem solving and analytical skills
Self-motivated - ability to work productively and stay on task with minimal supervision
Business Knowledge: Retail merchandising experience is a must.
Should have ITIL framework knowledge