Job Description :
Title: MAC Support Engineer
Duration: 6+ months
Work Location: Boulder, CO / Raleigh, NC
3- 6 years in a customer facing deskside support/end user computing role ( MAC Support)
Bash, Mac, Mac Security and Jamf. A Jamf 200 Certification (or a CCT certification) is required, with any additional Mac and Jamf certifications as a plus.
Must have excellent communication skills, positive attitude and be engaging with end-users
Must be flexible and able to work various shifts to include weekends if needed (not expected)
Experience with MAC, Microsoft® OS and Microsoft Office® applications
Experience with problem solving in a support-oriented environment
Exceptional soft skills and troubleshooting skills
Team player, good communicator, self-directed work style