Help Desk/Technical Support

Richmond, VA Richmond VA 23219

Date : Jan-15-19

Help Desk/Technical Support

Richmond, VA

Jan-15-19

Work Authorization

US Citizen
GC
H1B
GC EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

DOE

Duration

:

5 Months

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Configuration Management

Consulting / Contract

Certification Preferred

Direct Client Requirement

Required Skills :

CompTIA A+ certification, Help Desk/Technical Support

Preferred Skills :

installing Windows operating systems, Windows 7 and Windows 10 operating systems and Microsoft Office products

Domain :

IT/Software, Government

Work Authorization

US Citizen
GC
GC EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

DOE

Duration

:

5 Months

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Configuration Management

Consulting / Contract

Certification Preferred

Direct Client Requirement

Required Skills :

CompTIA A+ certification, Help Desk/Technical Support

Preferred Skills :

installing Windows operating systems, Windows 7 and Windows 10 operating systems and Microsoft Office products

Domain : IT/Software, Government

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TECHNAMO LLC
Springfield, VA
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Job Description :

Responsibilities Include:
Reimaging and deploying PCs during upgrade from Windows 7 to Windows 10
Resolving break/fix desktop issues
Maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals
Documenting, maintaining, upgrading, and replacing desktop hardware and software systems
Supporting and maintaining user account information, including rights, security, and systems groups
Providing hands-on and telephone support of personal computers and laptops
Diagnosing and solving PC software and hardware issues
Installing and configuring software, including operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors

Environment:
Windows 7 and Windows 10
Microsoft Office 365
Symantec Altiris Asset Management System

Required Skills:
CompTIA A+ certification within the last 5 years - upload a copy of the active certification!- Required
Recent experience in a full-time Help Desk/Technical Support position – Required 4 years
Experience with reimaging and deploying PCs – Required 4 years
Thorough knowledge of and experience with Windows 7 and Windows 10 operating systems and Microsoft Office products – Required 4 years
Experience correcting Windows operating system issues and installing Windows operating systems – Required 4 years
Experience entering information into and working with a trouble ticket, issue tracking system – Required 2 years

Client : SCC Technical Support 2 (585820)

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