Job Description :
Help Desk Analyst

Cherry Hill, NJ

Contract to Hire


Job Description:


· Must have 2-5 years help desk experience.

· Excellent phone skills and great customer support are crucial.

· Must have reliable transportation.

· Related work experience or Associate Degree in Information Systems or related field.

· Microsoft MTA Certification is required within the first 90 day of employment. (Company will assist)

· Must exhibit a clear, friendly, professional phone manner.

· Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

· Able to handle multiple projects and assignments with attention to detail

· Must have experience in Microsoft Windows Desktop Operating Systems

· Must have transportation

· Must be able to physically lift and move existing and new PC system components.

· Following Skills not required but are a Plus

· Experience with Windows Server, Active Directory, Group Policy, Mac OSX and Sonic Wall.

· A+ Certification


Prefered Skills:


· Experience using MAC OS IS A PLUS.