Job Description :
Genesys Engineer
Sunnyvale, CA
12 months contract
Mandatory Technical Skills:
SIP/Infrastructure Engineer
Plan, design, develop, implement and support Telephony related
infrastructure technologies including large Genesys call center
implementations including SIP Server, SIP Endpoints, SBC, PSTN Gateway and
Database required.
Provide project lead oversight for the deployment of infrastructure projects.
SIP Engineer: 7 to 10 years relevant work experience
Call Center Technologies:
Genesys – SIP Server
Genesys - Workspace Desktop Edition (WDE)
Genesys – Call Center Pulse – CCPulse/ Pulse and ICON
Genesys SIP Endpoints
VoIP & SIP Networking Architecture
Netscout nGenius
Splunk