Job Description :
Title: Genesys Engineer
Location: Charlotte, NC / Des Moines, IA / San Antonio, TX / Richmond, VA / Tampa, FL / Phoenix, AZ / San Francisco, CA / Denver, CO / Philadelphia, PA
Duration: 18 months

Job Description
Seeking a Genesys Engineer to support the contact center at an Enterprise level. Resource will be primarily responsible for upgrading Genesys Components

Responsibilities Include:
Attend project meetings
Document solutions being implemented
Install and configure applications
Configure translation routes
Support routing configurations
Testing support

Experience with:
Genesys 8.1 and/or 8.5
GVT products
GAX (Genesys Admin Extension)
Genesys Advisors
Server experience
             

Similar Jobs you may be interested in ..