Job Description :
Genesys Developer
Plano TX
Open for Contractor and Fulltime
Genesys SIP Server, UCS, Pulse, GAX, ORS, Linux, Shell Scripting/Automation, Infomart, Config Management, Load Balancing and Clustering, Web and App servers, Monitoring/Alerting, Permissions Modeling and access control, Encryption at rest and in transit. "
Understand the role of each Genesys Framework and Management component: Config Server, Config Proxy, Message Server, Solution Control Server, LCA
Understand how SIP server provides CTI data to the rest of the Genesys infrastructure
o In depth understanding of how ORS Server interacts with URS Server
o In depth understanding of the T-Lib Event Model
o Understand the different components of a Stat Server Statistic Metrics, Time Profile/Range, Filter, Notification, Sensitivity, Capacity Rules. Understand Router statistics and how they are computed by URS
Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Sonus/Cisco SBC.
Expert knowledge of SIP integration and troubleshooting SIP and Orchestration calls flows.
Hands on experience with Java, Javascript, J2EE, REST and SOAP Web service Development and familiarity with Genesys Java Platform SDKs.
Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart.
Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X
Experience in working in Scrum model of Delivery, Junit Test Cases, GitHub
Familiarity with various Genesys Simulators from a Performance Testing perspective.
A solid base of data networking knowledge as well as VOIP technology will be required for this position.
Experience working on Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates.
Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing)
Must have terrific analytical and troubleshooting skills.
Excellent communication skills (Written and oral