Job Description :
Job Description:
Must Have Skills (Top 3 technical skills only) *
1. Genesys Framework
2. Genesys troubleshooting
3. Genesys SIP

Nice to have skills (Top 2 only)
1. Genesys eServices

Detailed Job Description:
Good in Genesys framework, routing and SIP. And also have good troubleshooting skills

Desired years of experience*:
Above 8 years
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Tech ops role
2. troubleshooting
3. fixing the issues