Job Description :
We will sponsor for this job if needed, this is a full time job and it is an in house migration project


Role Genesys Developer / Cloud Migration SME
(call routing and Chat development using E-services)
5 to 8 years of experience years of professional experience in software development in analysis, design, development, deployment and testing with wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems.
Strong experience in Genesys Framework 8.08.18.5, Inbound Voice, T-ServerSIP Server deployment troubleshooting, Integration with Cisco Avaya platform, Routing designing and its troubleshooting, reporting knowledge. Strong extensive experience in Computer Technology Integration (CTI), Universal Routing Server (URS), IRD (GUI), T-Server, SIP Server, StreamManager, Stat Server Experience in Enterprise Routing (URS) and Orchestration Platform.
Experience in Genesys pure engage 8+ platform Knowledge in Genesys ORS routing, Orchestration Experience in creating, Developing Deploying Routing Strategy using IRD based on the business requirement.
Experience in the complete Software Development Life Cycle (SDLC
Highly motivated team player with excellent interpersonal, technical and communication skills Good analytical and debugging skills

Infrastructure & Cloud Migration
Will be part of a highly collaborative team accountable for defining and driving our enterprise public cloud migration.

Essential Duties and Responsibilities:
Act as subject matter expert on AWS and other cloud providers.
Provide end-to-end solution expertise to determine best architecture and cloud services to meet the business requirements.
Work with business units, application team, security, and IT to design and build applications and services within AWS and/or other cloud providers.
Provide guidance implement best practices such as infrastructure as code, continuous integration and automated deployment.
Document processes and procedures in managing and securing infrastructure making sure best practices are always followed.
Collaborate with internal team and resigned the Genesys System which can talk from old PBX system at the division and the enterprise level to implement an effective CI/CD pipeline.
Contribute to the refinement/execution of a Cloud Migration framework which can be consumed by various Application teams.
Work with in-house cloud security experts to implement a security framework that satisfies Industry & Compliance standards for implementing cloud solutions in public clouds.
Any AWS Certified is plus any Solution Architect experience in GENESYS is plus, AWS architecture design experience.
Extensive experience architecting, designing and programming applications in an AWS Cloud environment from GENESYS system is huge plus.
In-depth knowledge of the primary AWS services (VPC,EC2, ELB, RDS,IAM, CloudWatch, Route53 & S3
Strong track record of implementing AWS services in a variety of distributed computing environments or ANY KNOWLEDGE IS PLUS.
Experience leading highly-available and fault-tolerant enterprise and web-scale software deployments.
Extensive experience interacting with an infrastructure via the AWS CLI.
Experience with deployment orchestration, automation, and security configuration management Jenkins, Terraform, Ansible, Puppet, Chef, etc) preferred.
Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc
Experience with service-oriented architecture for cloud-based services.
Experience working with cloud security and governance tools
Good understanding of enterprise architecture and operational procedures such as availability, recovery, archiving etc.
Excellent communication and presentation skills. Strong Pluses Containerization experience.
Micro services experience. • Other Cloud Certifications (DevOps, Specialty certifications) PLUS.
Demonstrated ability to think strategically about business, product, and technical challenges


Education
Must have Bachelors in Computer Science / IT or similar related