Job Description :
Act as POC for firewall upgrades and ability to determine key vulnerabilities- Perform daily maintenance & upgrades of the leveraged firewall service infrastructure- Lead major firewall rules changes and upgrades- Work primarily with Cisco and Check Point firewall products in order to help design, confirm, determine, upgrade and/or troubleshoot firewall traffic flows- Maintain accurate documentation of firewalls and network security support activities and upgrade processes - Solve problems with minimal client input; escalate when solution is not readily apparent- Maintain strong, effective working relationships with vendor engineering resources- Collaborate, communicate, and assist account management teams- Interact with offshore team members as data center smart hands- Smart Hands responsibilities will be utilized to set up and configure serial console access for equipment, lead testing efforts, provide support to technical teams, perform firewall backups, health checks, upgrades, and restores- Willingness to work in 24x7 shift environment , specially cover during night/ weekends change window- Fulfill on-call duties when requiredQualificationsRequirements:- Undergraduate degree and 5 years relevant network troubleshooting experience and at least 4 year of firewall administration and design experience- Possess Cisco Firewall experience- Experience with Check Point version R55 or higher on Linux or Unix based platforms- Experience with vendor relations for cutting edge technology identification, license renewals and vulnerabilities- Excellent customer service and communication skillsPreferences:- Experience with Cisco routers and Nexus switches (Cisco PIX 6.x or later is ideal), Cisco ASA, etc