Field Support Specialist Location: Lansing, MI

Lansing, MI Lansing MI 48951

Date : Oct-04-18

Lansing, MI

Oct-04-18

Work Authorization

US Citizen
GC
H1B
OPT EAD, CPT EAD, GC EAD, L2 EAD, H4 EAD, TN EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

Senior, Midlevel, Junior

Rate/Salary ($)

Market Rate

Duration

long term

Sp. Area

JS, Front End, UI, UX, Web, CMS

Sp. Skills

Technical/Content Writer

Permanent Direct Hire

Consulting / Contract

Direct Client Requirement

Required Skills :

technical documentation, user manuals, Teaching, instructional design, software implementation, Adult Learning Principles

Preferred Skills :

instructional design, software implementationsquality Assurance, webinars trainings, ad-hoc trainings

Domain :

IT/Software, Government, HealthCare

Work Authorization

US Citizen
GC
OPT EAD, CPT EAD, GC EAD, L2 EAD, H4 EAD, TN EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

Senior, Midlevel, Junior

Rate/Salary ($)

Market Rate

Duration

long term

Sp. Area

JS, Front End, UI, UX, Web, CMS

Sp. Skills

Technical/Content Writer

Permanent Direct Hire

Consulting / Contract

Direct Client Requirement

Required Skills :

technical documentation, user manuals, Teaching, instructional design, software implementation, Adult Learning Principles

Preferred Skills :

instructional design, software implementationsquality Assurance, webinars trainings, ad-hoc trainings

Domain : IT/Software, Government, HealthCare

Softek Sources LLC
Euless, TX
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Job Description :

Role: Field Support Specialist
Location: Lansing, MI

- 25-40% travel for this role and will reimburse expenses only if traveling 50+ miles outside of Lansing for work.

Project Role Description The Field Support Specialist will be responsible for translating information received from system developers and other technical teams into a user-friendly documentation format and sharing with end users

Experience writing technical documentation and user manuals
Teaching, instructional design, or public sector experience is a plus.
Experience in a software implementation a plus
The developer will be responsible for:
Creating materials for a software implementation to help teams and different locations transition using change management activities
Organizing content using Adult Learning Principles
Developing engaging animations and on-screen visual elements
Performing Quality Assurance on materials
Teach webinars or ad-hoc trainings
Assist with troubleshooting system issue while in the field
Developing instructional materials for software training delivery

Required Skills:
Ability to communicate clearly with Project Managers and Project Team
Experience with technical writing or system documentation
Experience:
Prior experience with (1-2 years
Technical writing
Health and Human Services or Public Sector experience is a plus

Education: 4 year degree required
Education: 4 Year Degree