Job Description :
Job Summary:
The candidate has to provide a wide range of hardware support and related services. Products include DesignJet, OfficeJet, LaserJet, Wide Format and Fast Copy products as well as new products presently in development. The candidate performs installation, repair and relocates various types of printers and related technology on customer sites, within a defined geography. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate print issues.
Experience with printers
High School diploma or equivalent, plus additional hardware technology training
Technical/mechanical hardware repair experience.
Onsite customer facing experience.
Valid, current maintained driver’s license
Driving and maintenance of personal vehicle large enough to carry spares
Ability to travel (airline and vehicle)
Availability to work both scheduled and unscheduled overtime
Ability to participate in assigned work during non-traditional workdays, holidays and shift work.
Daily driving in assigned geography
Do you have a smart phone you are willing to utilize for work purposes
Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight