Job Description :
Title: Facets Solution Architect
Location: Durham, NC
Duration: 6+ Months to hire
Qualifications:
Provides leadership for sustaining functions supporting Facets applications core functionality Benefits, Membership, Billing, Claims and core batches. Predominately this involves sustaining implementation of the Facets application from Trizetto.
Responsible for sustaining support of all Facets portfolio of applications, sustaining support quality, service delivery metrics and intra team coordination
Manages the processes, Blue Shield staff and vendors engaged with supporting core systems applications
Serves as the key technical support domain leader and interface between IT and BSC business functions leveraging portfolio application systems (in coordination with PMO counterpart)
Drive incident, problem management activities across application portfolio
Manages and prioritizes (with PMO input) delivery of minor enhancements
Stakeholder communications (with PMO counterpart) on performance, plans and service disruptions (planned & unplanned)
Supports an environment emphasizing resource development and growth.
8+ years of IT experience
5+ years of Facets applications development and/or support experience in Benefits, Membership, Billing and Claims business processes
In-depth understanding of Facets Data model
Strong knowledge on Healthcare domain
Experience with Facets batches, HIPAA Gateway and EDI processing is highly desirable
Experience with Oracle databases and strong PL/SQL knowledge
Prior experience (at least 3+ years) in Facets custom and integration development
Extensive technical leadership skills including management of sustaining support for complex, enterprise level software portfolios of applications.
Experience developing and delivering communications to executive stakeholders
Experience in multi-source, managing on and offshore teams
Experience with SDLC methodology