Job Description :
FULLTIME POSITION
Job Title : Business Analyst - Must have worked in Redhat Openshift projects/programs
Location: Atlanta, GA

Mandatory Technical / Functional Skills
Bachelor’s Degree in Computer Science, Information Systems, or Business Administration with 8 years of IT and business experience
Should have 8 years of Business Analysis experience.
Must have worked in Redhat Openshift projects/programs
Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise and easy-to-read functional specifications critical
Experience in coordinating the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor.
Experience in in the development of risk analysis, work plans, progress reports, and presentations.
Experience in develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated

Roles and responsibility
Direct completion of project BA objective, such as scope, requirement, analysis and solutions, business process modeling, UAT, and customer training
Ensure product deliverables’ quality, such as functional specifications, logical and physical data design, solution design and detailed design, UAT test plans, and completed solution
Resolve issues in a timely manner. When appropriate, escalate problems and issues to program manager /project manager and/or stakeholders and sponsor
Evaluate requirement risks and assess possible outcomes
Maintain communication with customer and team members and promote a team environment.
Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.
Interact with users, other portfolios, and vendors for full life cycle of project.
Troubleshoot, coordinate, and maintain production systems/programs/applications, as needed.
Produce scheduled and ad hoc reports as necessary.
Assist in maintenance and communication of project status reports and tracking.
Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
Develop and manage user acceptance criteria.
Transition product support to systems operations.
Assist in establishing end user training.