Job Description :

Greetings from Inc!!!

Below is the JD. If interested Kindly share resume with contact details and also let me know the expected hourly rate?

Note: Send resumes to for quick submittals

Title: BMC Remedy Developer (Programmer Analyst)

Location: NYC, NY

Duration: 6+ Months

Visa: Open

Essential Duties and Key Responsibilities
Assist with complex work requests the Technical Specialist convert user requirements into technical specifications
Analyze and design enhancements and fixes for complex application code or packaged extension, as well as required fixes to production problems and new Work Requests
Design and code complex applications in accordance with functional and technical programming standards and best practices.
Complete all appropriate technical and support documentation required to maintain the application

Identify and communicate potential risks and roadblocks to various stakeholders in a timely manner
Plan and execute unit and integration testing for effected application with Atrium Integrator code
Expert knowledge of administering and programming of BMC Remedy ARS
Develop and administrator BMC Remedy ARS applications and implementation of new functionality including forms, workflow, notifications, filters, escalations, menus, and other related components
Responsible for upgrading, installing, and configuring the BMC Remedy ARS, Mid Tier, CMDB, Incident, Problem, Asset, SLM, Service Request (ITSM suite), Dashboard and Analytics, and Knowledge Management
Provide application support including developing technical documentation, assisting with the development of end-user documentation, interfacing with application owners and the IT Help Desk, and properly tracking all support efforts
Maintain existing business processes and implement new processes using Remedy ARS and other components
Support the conduct of Integration & Test activities, including integration of software and hardware at the system level, conduct of tests and evaluation of test results, and performance of system-level requirements verification.
Excellent oral and written communication
Understands ITIL best practices and experience in implementing the framework

Experience and Educational Requirements
Associates degree or specialized training (certifications) or equivalent work experience required
Minimum 8 or more years of professional experience working with BMC Remedy Suite of Applications.
BMC Remedy Experience with version 9.x and higher is required.
Minimum 5 or more years of professional experience using MSSQL Databases
Use of ITIL and other best practices to assist business with process improvements.
Strong ITSM Knowledge is preferred
Experience working with Database and Application Server Infrastructure - preferred.
Experience with Performance tuning of queries and applications to increase server response times

Skills and interpersonal skills
Experience with versions ARS 9.x and higher
Experience with MS SQL Server
Experience with Atrium Integrator
Experience with MyIT & SmartIT is a plus  

Education Details: Bachelor in Science /Engineering /Information Technology or related field

Best regards,


2525 US Highway 130, BLDG D, Suite 2

Cranbury, NJ 08512