Job Description :
Epic Applications Analyst Home Health

Location: Yonkers, NY
Duration: 6+ month contract

Job Description::
-Configure Epic Home Health Billing and Epic Remote Client settings. Analyze business/clinical needs and requirements.
-Evaluate the operational workflow that is applied to the system. Complete application build per user business requirements; troubleshoot and provide support for the application(s
-Provide training and support users on Epic Home Health Billing and Remote Client application functionality. Create test plans and test new systems, version upgrades, and any system modification.
-Document all outcomes of testing.
-Create Epic Reporting Workbench Reports based on reporting needs. Monitor application issues and evaluate issues as they arise.
-Write and maintain accurate and current documentation regarding application(s) supported by the team. Provide timely, effective, and professional customer support.
-Work with the help desk and support personnel on escalated issues to identify problems and resolve them.
-Analyze necessary application modifications and work with the appropriate Medical Center IT associate or the vendor to coordinate the modification.
-Act as a liaison to the vendor for Medical Center IT or the client.
-Contact vendor to report escalations and obtain assistance with solving issues.
-Assist with the coordination of vendor activities including software installation.
-Medical Center IT is a professional services organization with a matrix reporting structure.

-Epic Home Health Billing and Home Health certification.
-Epic Claims certification a plus.
-Related clinical or business experience;
-Bachelor''s degree or equivalent experience.