Job Description :
Hi,

Greetings for the day!!

I am having an urgent opening of Enterprise Service Support Specialist for my priority client.
Kindly go through below mentioned job description and revert with your comfort level.

Role: Enterprise Service Support Specialist
location: St. Paul, MN
duration: 2+ Months
Anticipated Project Start Date: August 24, 2017
Anticipated End Date: October 18, 2017

Locals to MN
Interview: F2F screen


Required Skills:
Mandatory Requirements (scored as Pass/Fail):
Skill, experience, certification, etc.
3+ years of experience in a service desk environment, including use of incident management software
3+ years of experience in team environment, multitasking and prioritizing workload
1+ years of work experience in IT Service Management principles

Desired Skills:
Skill, experience, certification, etc.
AA degree or Bachelor s degree in the field of IT, networking or computer science
ITIL Foundation certification
Previous work experience with a college or university, as a student or employee
Candidates must complete this REQUIRED SKILLS MATRIX to be considered for the role.
             

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