Job Description :
Job Title: ERP Infrastructure System Engineer

Location: Baltimore, MD

Duration: 6+months

Rate: DOE

Job Description:

Application Support

· Extensive experience with the Kronos Application including archiving, mass scheduling modifications, configuration, and Employee Self Service

· Experience with the document management and workflow system named MetaViewer Enterprise Application including integration with the CGI Advantage ERP Application Suite

· Experience with CGI Advantage ERP Application Suite

· Experience with Quest Auditor


· Extensive background working in a large Windows enterprise environment

· Understanding of basic networking concepts such as TCP/IP, SMTP, DNS, DHCP, FTP, firewalls and routing in a Windows environment

· Knowledge working with Active Directory

· Strong experience working in a VMWare environment

· Experience creating and maintaining disaster recovery and business continuity plans

· Excellent customer service skills to provide end-user support, in person and via phone or app share, for Windows 8 and 10 and Internet browsers such as Internet Explorer, FireFox, and Chrome

· Network and information security skills

Server Support

· Strong technical skills providing support for Windows Servers 2008, 2012, and 2016

o Monitoring and correcting performance issues

o Operation System Patching

o Managing user access including creating shares and applying appropriate permissions

o Working with virtual servers such as VMWare

o Installing, configuring and maintaining IIS

o Managing server backups

o Ability to configure and troubleshoot networking connectivity such as TCP/IP settings, LDAP and firewalls