Job Description :
Hello,
Hope you are doing great! This is regarding a new full-time job opening in Erlanger, KY with one of our clients for a EDI Support Analyst role. I came across your resume on job portal and I think you are a great match for the role. Please take a look and let me know if you feel interested.
Title: EDI Support Analyst
Type: Onsite | Full Time
Location: ERLANGER, KY
Technical Skills: -
Must have skills
* Expert in EDI X12 standards for purchase order, invoice, ASN, remittance etc. transactions.
* Knowledge of EDI HQ and Gentran EDI tools.
* Proficient in data transmissions using AS2, SFTP and VAN.
* Experience in SQL programming and Unix shell scripting preferred.
*
Good to have skills
* Good understanding of ITIL v3 guidelines will be preferable.
* Excellent Written and Communication Skills
* Excellent Team Management skills
* Ability to work in multi geography multi-cultural team
Key Responsibilities
* Take transition from customer on existing system functionality
* Prepare system document of understand for applications
* Document user scenario and test cases for system testing
* Debug production issues and provide solution to resolve the issues including root cause analysis, code changes, data fix and/or data fix
* Work with business users to gather requirements for enhancements request, do analysis and provide estimation for required changes.
* Work code changes required for bug fixes and enhancement work
* Perform application testing before migration of changes to UAT followed by production
* Provide user support during UAT
* Provide warranty support for changes migration in production
* Follow ITIL process and user ticketing tool as per local implementation
Coordinate with global team based out of Indian and Europe for both production issues and enhancement work
Looking forward to hearing back from you!
Have a great day ahead.