Job Description :
Position: Pega PRPC/Applications Development Consultant
Location: Cypress, CA
Duration: 12+ month contract

Job Description

This is an IT Support project, typically managing incident restoration for all priorities, Provide on-call support, drive the Technical solutions within war rooms and work with Business partners on break fix issues. The resource will be working with four other individuals, both onshore and offshore.

RESPONSIBILITIES:
· Support the team for application availability, reliability and stability on a 7x24 by 365 bases.
· Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan.
· Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements.
· Solid organizational skills and focus on accuracy and attention to detail.
· Excellent analytical, problem solving and troubleshooting abilities.
· Self-motivated with the ability to work both independently and in a team environment.
· Providing accurate and timely estimates for tasks.
· Provide support and leadership in critical production support issue resolution.
· Conduct code review to ensure the work delivered by the team is of high quality standards.
· Work with business to prioritize production issue resolution.
· Work with the IT Manager in process improvement initiatives as directed by the service

REQUIREMENTS:
· PRPC Version 6.1 or higher experience
· Previous exposure on UNIX platform
· Healthcare Industry experience

TOOLS/SKILLS:
· Pega Expertise - PRPC 7.1, 6.2, 6.
· Java/C++
· Windows 98/XP/2000/2007
· UNIX
· JavaScript, HTML, XML
· Microsoft SQL, Oracle 12C
· IBM WebSphere
· Experience in Agile & DevOps model


Sachin Agarwal