Job Description :
*Job Title: Devops Lead USC, GC, EAD(GC, H4, L2) Only*
*Job Location: Durham, NC*
*Duration: Fulltime*
*Experience: 8-10 Years*
Linux, Cloud and DevOps, Linux & Shell Scripting
The person work within 24x7 Global Operations Control Center. Typical
services include, BSS, IBM Verse, Box Relay, Watson Workspace, WISPR, DAC.
Analytical, consulting and communication skills.
Llinux, Cloud and DevOps
Linux & Shell Scripting
Self motivated individual who can work independently to identify
different alerts required for effective monitoring and developing them
These resources will monitor services and alerts and resolve any issues
that arise.
If the OCC is unable to resolve, they would engage relevant teams to
address issues.
Update all the stakeholders regularly
Monitor multiple cloud services
Monitor any issue related to Infrastructure nd resolve at the earliest
Incident Management
Involve required teams in PTB/TB/SWAT, direct activities and provide next
steps towards resolution whenever needed.
Regularly provide status to stakeholders on chat as well as conference
bridges.
Document the PTB/TB/SWAT Details in Incident Reports Database.
Create/Review/Modify the Runbooks/Situation documents, which includes the
technical solutions as well as operational processes.