Job Description :
? Overall administration of the Service Now instance
? Partner with outsourced Service Now developer on complex administration/integrations
Coordinating integrations with applications such as Active Directory, in house and COTS developed
Hands-on design, development and deployment experience with the Service-now platform
Prepare requirement specifications and design documents
Establish and drive Service-Now configuration standards
Facilitate the implementation and integration of all modules
Facilitate and test all system upgrades and configuration changes
Participate in design review with other team members
Partner with outsourced ServiceNow developer on UIs, Workflows and notifications
Ability to communicate effectively with internal team members
Improve project delivery and provide recommendations for process improvement
Ensure configuration consistency across development, test and production environments
Effectively manage and prioritize implementation tasks effectively
Excellent analytical and problem solving ability

Client : Highdata Software