Job Description :
Jnr Cloud Devops Manager
As the DevOps Engineering Manager, you will partner with the Director of Technology Operations to define, implement, and drive best practices in DevOps technologies, and philosophies.
Your team will build and operate large-scale systems to ensure security, high availability, and scalability within our platform. You will develop tools and processes that enable our engineering teams to deliver continuously, deploying dozens of times a day in a seamless and coordinated effort. Additionally, you will promote a strong reliability culture by partnering with software engineering, security, and architecture to solve operational problems.
As a leader in the technology education space, you will have the unique opportunity to show the world the strategic impact DevOps can deliver.
Who you are:
You are a DevOps engineering subject matter expert
You have experience successfully leading DevOps or Operations teams in high-growth environments
You love exploring new technologies and keeping your own technical skills sharp
You elevate the technical abilities of those around you, and have a track record of doing this with the teams you have led
An expert communicator up, down, and across reporting lines
A leader through service, earned trust, and humility
Experienced technologist – solid understanding of agile and lean methodologies, and the development of cloud applications
Someone who cares about their team, shows exemplary personal respect, and is willing to coach and develop trust
A scientific mind: you know how experiment, measure against your hypothesis and then move forward with the best possible solution
A passionate innovator and life-long learner eager to keep abreast of the fast-changing and dynamic technology industry
What you’ll own:
Management of 10-15 team members, embedded within multiple Experience teams
Lead in developing high quality, rapidly changing software
Regular 1:1 meetings with your team
Coaching to enable individual improvement
Leading team meetings to help team members understand the company vision
Coach teams on processes and practices
Responsible for recruiting and hiring engineers including working with recruiting, technical leads, and other engineering leaders throughout the process
Develop a full understanding of the business, and our customers to effectively design, develop, and implement tools and processes that enable a highly available, scalable, and reliable customer experience
Anticipate and manage technology evolution and map to business solutions
Work with business stakeholders, Engineering leadership, and Architects to drive holistic technology implementation across product teams
Relay continuous feedback
Listen to and support teams in problem-identification and decision-making. Create an environment of mutual influence; persuade rather than use authority. Ask the teams for answers and lets the teams self-organize
Inspire creativity and innovation
Formulate and drive process and organizational improvement which enhances overall effectiveness. Understand business process, issues, problems, and apply appropriate Technology standards and solutions.
Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and Technology products; analyzes trends and makes strategic and tactical recommendations.
The experience you’ll need:
Leadership experience as a technical lead, team lead, or manager
Have worked closely with full Product Teams (Product Managers, Tech Leads, Engineering Managers, and Operations roles) to deliver an experience to customers
Have analyzed business requirements with technical solution costs to provide win-win scenarios
8+ years of progressive DevOps engineering experience
2+ years of DevOps leadership experience
Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001) and the ability to apply their requirements and concepts to a complex environment
Strong interpersonal communication and diplomacy skills, as well as a passion for leading (not managing)
BS or MS in related industry/field or equivalent experience (Computer Science, Computer Engineering, Information Systems)
Strong hands-on technical experience, knowledge, and understanding of:
Delivering web applications on public clouds such as AWS
Configuration Management and automation, and Infrastructure as Code
CICD practices and tools
Experience with Relational Databases
Experience with NoSQL databases a plus.