Job Description :
Position Role : DevOps Cloud Services Consultant
Duration : Full Time
Location : Raleigh, NC
Experience : 8-10 years
Key Technical Skill : Linux, Cloud and DevOps, Linux & Shell Scripting
Project Summary : Monitor Cloud services

Responsibility
Monitor multiple cloud services
Monitor any issue related to Infrastructure and resolve at the earliest
Incident Management
Involve required teams in PTB/TB/SWAT, direct activities and provide next steps towards resolution whenever needed.
Regularly provide status to stakeholders on chat as well as conference bridges.
Document the PTB/TB/SWAT Details in Incident Reports Database.
Create/Review/Modify the Runbooks/Situation documents, which includes the technical solutions as well as operational processes.

Job Description
The person work within 24x7 Global Operations Control Center. Typical services include, BSS, IBM Verse, Box Relay, Watson Workspace, WISPR, DAC.
Analytical, consulting and communication skills.
Linux, Cloud and DevOps
Linux & Shell Scripting
Self motivated individual who can work independently to identify different alerts required for effective monitoring and developing them
These resources will monitor services and alerts and resolve any issues that arise.
If the OCC is unable to resolve, they would engage relevant teams to address issues.
Update all the stakeholders regularly

Candidate should know at least 4-5 among the following:
AWS / Softlayer
Cassandra
DB2
MongoDB
Elastic Search
Pager Duty
New Relic
Redis
Kafka
Messaging
SMTP
Micro Services
Docker
Kubernetes
GitHub
Python
Node.js
Angular.js
Networking
F5
Akamai
TCP/IP
LDAP
Jira
Grafana
Jenkins
Chef
Ability to run conference calls and manage a service event
Ability to troubleshoot
Ability to track and monitor Alerts
Artistic skills in HTML / JS / CSS