Job Description :
Hope you are doing well
We have an urgent requirement for Desktop support Expert/Specialist with our direct client.

Position-Desktop support Expert/Specialist
Duration – 1 year
Location- Raleigh, North Carolina
Interview Type: Either Webcam Interview or In Person

Required Skills:

Skilled in different types of computer hardware, mobile devices, software, peripherals and
components, networking protocols and communications. (7 Years)
Installing and imaging new computers and loading of appropriate software for customers. (7
Installing local and network printers and other peripherals. (7 Years)
Migrating data and user profiles. (7 Years)
Documenting process and procedures related to technical support activities. (7 Years)
Demonstrates knowledge and working experience with ServiceNow call tracking system. (7

Client : State of North Carolina