Job Description :
Direct End Client: State of Delaware
Job Title: Desktop Support Specialist
Duration: 7 Months
Start Date: 12/03/2018
Location: Dover Admin. Building
Position Type: Contract
Interview Type: In Person only
Requirement ID: SDE_HD931_AV
Required Skills:
3 years Prior experience troubleshooting Hardware and Software issues in a windows enterprise environment
3 years Prior experience installing and troubleshooting BOTH Windows 10 and Windows 7 OS
1 years Proven past experience and ability in reading Powershell Scripts
3 years Experience creating and maintaining active directory users, security groups and computers accounts
3 years Strong attention to detail regarding documentation and for knowledge base article creation
3 years Prior experience in roles that required excellent customer service skills
2 years Prior experience with desktop/service desk ticketing software
2 years Experience with System management appliances such as: Kace, SCCM, Airwatch, or Microsoft Intune
2 years Prior experience writing Powershell Scripts
1 year Prior Experience Building Software Deployment Packages and managing automation of software deployments
1 year Experience with Hardware and Software procurement
2 years Prior experience with ServiceNow and other ticketing systems
Project : DELDOT- TECHNOLOGY & SUPPORT SERVICES
Description: The Desktop Support Specialist supports in-house teams and responds in person to helpdesk tickets
Responsibilities:
Provides first and second level support for to desktop PCs and Printers within DTI facilities.
This support is usually Deskside or on-site support
Emphasis is on troubleshooting PC operating systems and investigating hardware/software problems to locate and correct malfunction. must have the flexibility to work overtime, as needed, to include weekends, holidays, and off-hours.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
Please share my contact information with others working in Information Technology.
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Twitter: VGroupITServices@VGroupITService
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