Job Description :
Position: Desktop Support / SCCM Application Packaging Engineer
Location: Oak Brook, IL
Contract
Technical Skills Required
Proficient in Windows 7 and Windows 10
operating systems and good knowledge of file systems and registries
- Proficient in toolsets such as Wise package Studio, Install Shield, SMS installer, Altiris, SCCM
- Good in technical trouble shooting and problem solving
- Proficient in Application Compatibility Tool Kit
- Familiarity in using VMWare and Ghost Images- Experience in VB scripting, PowerShell Scripting
- Application integration and deployment through SCCM and Altiris
- Remediating compatibility issues in win 10
- Proficient in ITIL frame work
- Experienced in handling complex and very complex applications
- Must have Knowledge in application Re-Packaging, Application Compatibility testing and Software Distribution
- Should able to handle all technical customer escalations
- Exposure to Virtualization techniques and Tools will be an added advantage
- Deployment of OS Image and Applications using SCCM
Key roles and responsibilities include
- Provide technical consultancy and solution support to team in related area of technology
- Trouble shoot and resolved technical issues - provide project consultancy
- New technology evaluation and plan to bring the delivery team up to the new technologies
- Organize internal trainings on new technology in the area of expertise
- Keep up to date with the technological changes in the area of application Re-Packaging, image management and distribution
- Participate in customer meetings / presentations
- Develop best practices/ process documents in collaboration with the team
- Ability to think multi technology and bring wider solutions
- Strong domain knowledge of End User Work place management
- Demonstrated leadership skills
- Strong team player Strong written and oral communication skills
- Pro- active approach, strong team players,
- Strong facilitation skills, proven ability to conduct/lead application discussion sessions
- Strong problem solving skills including critical thinking, analysis, negotiation, Ability to work well under pressure and work on multiple projects
Job Requirements/Descriptions
6-8 years Expertise in the area of compatibility Testing & application Re-Packaging technologies, tools and processes
- Experience in Process Automation
- Experience in developing installation packages using one or more of the common Re-Packaging technologies – Install Shield, Wise Re-Packaging Studio, and Windows Installer.
- Experience in SCCM architecture for deployment of applications.
- Ability to analyze and solve technical problems
- Knowledge of Bug Tracking tools, Package Versioning and Package Life Cycle Managing Tools
- Provide technical consultancy and solution support to team in related area of technology
- Trouble shoot and resolved technical issues
- Provide project consultancy
- Certification in the relevant technology areas
- Candidate must have excellent written and verbal communication skills.
- Should be a Quick Learner and Good Team Player