Job Description :
Hi,
This is Jaya from Saxon Global.
I would like to discuss the following job opening with you. Please go through the job description and let me know if you are interested in the same.
Please reply with your updated resume and expected compensation.

Title: Desktop Support
Location: Columbus, MS and Lancaster SC
Project Duration: Long Term

Job Description:
Additional skills include:
Completion of industry standard training and certifications for warranty repair of Tier 1 (HP, Dell and Lenovo) end user hardware to allow for execution of warranty repair, warranty part ordering, and defective part return.
Working technical knowledge of standard (Window and iOS) operating systems and Commercial Off-the-Shelf (COTS) software to allow for resolution of software application issues or full rebuild of the PC (image, applications & client data) using client specific documentation provided by HP. Additionally includes resolution of issues with client specific applications using HP provided Knowledge articles.
Customer facing soft skills
Akzo Noble
Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT and business issues.
Works on problems/projects of moderately complex scope.
Exercises independent judgment within defined practices and procedures to determine appropriate action.
Acts as an informed team member providing analysis of information and limited project direction input.
Follows established guidelines and interprets policies.
Evaluates unique circumstances and makes recommendations.
Qualification:
Any Graduate
Diploma in Computer Science
             

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