Job Description :
Need candidates asap! previous candidates declined. see manager's feedback.
The manager is very particular about his need for this requisition. He’s provided the following to hopefully give you more insight into what he is looking for to help you find the right candidates.
I need to find that one person that can do deskside resolution, along with have good idea on virus and malware cleaning, good troubleshooting skills on the fly and documentation skills all wrapped up into one person.
I expect my 3rd level support to be top notch!
Desktop Support Engineer
Pay Rate: $18 per hour W2
If interested email your updated resume in a word document with your contact details, current location, availability and hourly pay rate expectations to
Durham, NC
-Resume submittal deadline is: Tuesday, June 20th at 5:00 PM, EST
-Please do not submit candidates outside of the 2 to 7 years of experience.
-Work location: 3518 Westgate Drive - Durham, NC 27707
-Please do not submit anyone that has been submitted to Fujitsu in the last 3 months.
-Certifications are preferred, but not required (A+, Microsoft, etc
Desktop Support Engineer
On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Durham, NC.
Desktop Support Engineer Job Details
Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions
Desktop Support Engineer Requirements
Strong customer service skills
Reliability and a strong sense of responsibility
Ability to work independently and take ownership
Solid technical and analytical skills required
Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
Knowledge of supported Microsoft Windows operating systems
Experience with Active Directory administration
Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues
Desktop Support Engineer Start Date
ASAP
Desktop Support Engineer Assignment Length
3+ months