Job Description :
IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Consultant to join our customer in Des Moines, IA. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.

Our Client needs an experienced Desktop Technician to maintain a Windows 10 environment. Consultant will be responsible for supporting all Client desktop users, confirming backup processes complete, patching workstations as security updates require, imaging systems as needs change, changes in Active Directory, and working with the business units for employee onboarding and offboarding. Client has about 90 users located all in one building and an additional 10 users working remote. In total there are approximately 80 desktops and 80 laptops in use. Issues are generally resolved in person.:

- Environment includes Windows 10, Google Suite for Government, MS Office, Adobe software and in-house developed applications. Experience with ServiceNow for incident management along with Tripwire and Heat/Lumension for security remediation would be helpful.
- Basic troubleshooting experience and basic Active Directory experience is required.

-Minimum 4 years of experience in Active Directory.
-4 years of experience running install processes using pre-built images.
-2 years of experience in Encryption, preferably Bit locker.
-Experience with Windows 10 installation and Maintenance
-Experience with ServiceNow, Tripwire, Heat/Lumension (highly desired

Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and Availability.

Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.