Job Description :

This is Samsutheen from KRG Technologies Inc. We are immediately looking Deskside Support @ Boston MA If you are interested or know someone who is looking for projects, please apply by emailing the resume along with expected rates and contact details. You can call me at EXT 408 to discuss this opportunity.

Job Title: Deskside Support
Location: Boston MA
Duration: Full Time

- At least 3 years hands on experience in field Support Services
- Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting.
- Experienced to support Mac OSX
- Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
- OEM Certified Technician for ordering parts through OEM and parts replacement
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
- Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
- Experience including remote control of PCs and video conferencing knowledge
- Rotational On-call for executive support

- Strong customer service skills
- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
- Strong written and verbal communication skills
- Must be detail oriented and self-motivating
- Ability to successfully pass a background security check