Job Description :
Skills: Data Migration Support engineer
Duration: 6 Month(s)
Location: Chicago IL
Interview Mode: Telephonic, Skype


Essential Duties and Responsibilities:
Application Migration Coordination / Quality Assurance
Develop a deep understanding of current Investment Services and Performance Applications to be migrated
Develop and maintain project plan for application migration to TIAA Data Center
Develop Test Plans, write Test Scripts, execute Testing, track Issues
Coordinate pre-migration application changes and UAT with BAs and Developers
Execute migration tests
Coordinate application migration with Infrastructure team
Update application support documents
Inform manager and team members of progress, issues and concerns
Application Support
Provide level 2 and 3 support for Investment Services and Performance Applications
Monitor and manage support requests received throughout the day
Triage and assign issues for immediate or later resolution
Support other team members in diagnosing the issue, then analyzing and proposing appropriately sized, pragmatic solutions.
Communicate with the Shared Services departments and within IT, as needed

Neha Sharma
Direct x4324