Job Description :
Location: Vienna, VA - 22182
Duration: 06 months - Day Shift, 4 days [Wednesday, Thursday, Friday and Saturday]
Chances of OT: yes
Public Trust: Yes
Must have own transportation.
Roles and Responsibilities
This position is essential in supporting internal departments as well as external customers, with the installation of hardware, cabling, and other duties, such as oversight of the DC facilities, while meeting or exceeding industry guidelines and standards.
Need some responsible, reliable DC Operations Techs who have experience with cabling, fiber, ticketing systems (Service Now)
The installation and integration of cabinets, PDU''s and peripherals (power cables, extensions, etc
The installation of servers, storage devices, network gear and other hardware - Performing fiber and cable assembly and installation and testing
Troubleshooting hardware failures
Performing hardware upgrades
Providing remote hands for break/fix support, including on-call service
Participating in emergency and preventative maintenance windows and conference (bridge) calls during outages
Prioritizing, working on and completing assigned tickets (change requests, service requests, tasks, incidents, etc
Performing vendor and customer escorts - Assisting with data center audits and completing all required documentation
Performing equipment inventories
Completing walk-through and performing audiovisual inspections.
identifying and promptly addressing any potential issues
Identifying, completing and tracking projects, tasks and action items that are assigned, by following existing workflow processes and procedures based on industry standards Main Business Objectives To ensure 100% uptime of the data center facilities to meet all compliance requirement and pass all audits, including but not limited to; SSAE16, SOX, PCI, Fed RAMP, FISMA, HIPAA
To meet or exceed expectations and SLA''s in all customer interactions and on all service requests
To provide the highest level of service and support to our internal departments and teams
Must be able to lift up to 70LBS.
who can work independently