Job Description :
Position: Data Analyst (with Prior Cisco experience)
Location: San Jose, CA
Duration: 12+ Months

Job Description :

Responsibility –

Hands on experience with SQL data, excel, tools and systems
Cisco experience mandatory. MUST HAVE Good experience in understanding Cisco Ready data & excellent Communication skills
Functional expertise in Install Base, Contract Management, Renewal Operation and Opportunity Management
Working knowledge of case management and industry best practices; Support Lifecycle
Individual that takes pride in taking ownership of critical deliverables from conception to completion
Ability to directly engage with the client and represent ZEN
Closed looped communications on metrics with business stakeholders, Change Management Team as needed
Individual that works part of an extended team located both onshore/offshore