Job Description :
Job Title : L-2 Windows Support/Support Engineer
Duration: Full Time
Implementation partner: LNT
Location: Jersey City , NJ

We’re looking for a person with a minimum of 5 years of experience in desktop engineering, preferably in the financial industry. This person must be highly motivated and have a broad and in-depth knowledge of technology concepts and systems. This person would be expected to handle a large workload in a busy environment. Strong communication skills both written and verbal are essential for this position. This person will need to work well on a team and collaborate with other technology teams to resolve problems.
A candidate must possess superior knowledge and skill in the following areas

Duties:
° Strong knowledge of Microsoft operating systems specifically Windows 7 and Windows 10
° Virtualization experience: Install, configure and manage VMware & VDI Environment
° Image creation and operating system configuration using SCCM and MDT
° Application packaging and deployment
° Support and administration of Microsoft Active Directory environments
° Evaluates hardware and software, including peripheral, output, and related equipment
° Troubleshoots complex end-user computing problems by determining root cause and proposing solutions
° Develops and implements testing strategies and document results
° Evaluate, POC and plan the deployment of products
° Experience with O365 and Office 2016 Pro Plus Suite installation and configuration
° Maintains current knowledge of relevant hardware and software applications as assigned.
° Engage stakeholders to ensure responsibilities are completed in a timely manner
° Basic break fix and printer support
° Support and maintain MDM environment using Airwatch and InTune
° Working knowledge of MacOS, iOS, and Andriod OS
° Firm understanding of trade apps such as FactSet and Bloomberg

Qualifications:
° Excellent verbal/written communications skills in order to interact with technical and business colleagues
° Experience in support technical environment, specifically in a financial institution
° Strong understanding of basic networking concepts and LAN administration
° Strong PowerShell scripting and automation experience
° Firm understanding of ITIL processes and Incident Management through Service Now


Client : N/A

             

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