Job Description :
We have an Urgent opening on Customer service position in Pontiac, MI.
Skill set : Customer service
Job Location : Pontiac, MI
Duration : Contract/Full Time
Availability : Immediate
Job Description:
Non-technical resource who can provide support to internal and external customers and resellers via incoming customer contacts to the Customer Solutions Center through telephony or electronic-support methods. Work on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment.
Knowledge Skill:
Able to demonstrate basic administration or technical skills/knowledge in relevant areas.
Ability to adhere to schedules, policies and procedures.
Ability to work flexible shifts on a rotating basis.
Ability to work a fixed first, second, or third shift rotation, which includes working weekends and holidays as part of the rotation, and depending on account needs.
Manage time effectively
. •Professional oral, written and telephone communication skills.
Qualification:
Any Graduate
Diploma in Computer Science
If you are comfortable with the requirement, please forward your profile to and some more details like