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Customer Support Executive (Inbound)
Duluth, MN
Duluth
MN
55816
Date
: Nov-06-18
2018-11-06
2019-11-06
Customer Support Executive (Inbound)
Duluth, MN
Nov-06-18
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel, Junior
Rate/Salary ($)
:
open
Duration
:
long term
Sp. Area
:
Exec Management (CEO, COO, CXO)
Sp. Skills
:
x-Other
Permanent Direct Hire
Consulting / Contract
FULL_TIME, CONTRACTOR
Direct Client Requirement
Remote Work from Home
Required Skills
:
Fluent English, Good Computer Skills
Preferred Skills
:
Fluent English, Good Computer Skills
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel, Junior
Rate/Salary ($)
:
open
Duration
:
long term
Sp. Area
:
Exec Management (CEO, COO, CXO)
Sp. Skills
:
x-Other
Permanent Direct Hire
Consulting / Contract
FULL_TIME, CONTRACTOR
Direct Client Requirement
Remote Work from Home
Required Skills
:
Fluent English, Good Computer Skills
Preferred Skills
:
Fluent English, Good Computer Skills
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
Cuboid, LLC
San Jose, CA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Customer Support Executive (Inbound)
Location: Duluth, MN 55802 (Downtown, near bus line)
Duration: Long term
Interview Process: In-person (Can schedule during any work day between 8 AM and 4 PM CST)
Daytime and Evening shifts available
Full Time / Part Time Work hours available
No sales or quota to meet
Inquiries for customer service, and assist customers with scheduling and registration.
Details:
The successful candidates will provide inbound customer support via telephone, email and chat.
· Answer all inbound queries as per call flow procedure
· Knowledge to process to ensure high quality and customer service
· Involvement in motivational activities, implementing feedback given.
· Updating various logs like escalation log, complaint tracker etc.
· Ensuring data security - for the personal data of customers
· Understanding about delivering outstanding customer service
· Good verbal and written communication skills
· Fluent English
· Good Computer Skills
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