Job Description :
Role: Customer Service
Location: Sun Prairie, WI
Type: Contract

Job Duties:
Work all types of Telephone and High Speed Internet customer service orders to dispatch or completion, assigning plant facilities and verifying orders are accurate and error free
Interact via chat system with other departments as needed to correct errors
Provide a high level of quality on completed orders
Maintain accurate Plant records
Make Assignment changes in records as provided by the Field through our dispatch system on completed orders and trouble
Reference Assignment documentation for assistance

Required Skills:
Typing, keyboard and computer skills required
Must be able to sit for entire shift and work at a computer
Must possess good judgment, be able to make decisions and maintain a professional image
Be able to work independently with little supervision
Ability to maintain a high level of focus and productivity
Competent to follow written instructionJob Title: Project Coordinator