Job Description :
Role : Contact Center Project Manager
Location : Long Island, NY
Duration : 9 Months+ to Long Term

Job Description :

The candidate will be responsible for responsible for the on-time, on-budget, high quality deliverables of large scale Unified Communications, Contact Centre (Enterprise & Express) network and IT infrastructure transformational projects.
The candidate must have experience of managing the implementation of Cisco centric Enterprise Contact Centre technologies in the global theatre including Cisco Contact Centre Enterprise (UCCE), CVP, CUIC, CUCM, Reporting, Workforce Management, Call Recording , VOIP / IP Telephony, and associated technologies.