Job Description :
Role: Consultant
Must Haves: SAP SM (Service Management), SAP CS (Customer Service)
"Deep technical knowledge in one or more below areas in SAP CS:
Total 6-8 years’ experience with minimum 4-5 years of experience in Service Management(SM)/Customer Service(CS)
Advanced knowledge on - Notification, Service orders, Warranty and billing.
Expert knowledge on Contracts -Value/Quantity/Service.
Worked on revenue recognition.
Hands on experience DIP profiles and Resource related billing.
Repair order process.
Customer service master data - Equipment master, warranty master, functional location, counters etc.
Knowledge on Idocs - setup of partner profile, creating segments, testing idocs.
Worked on Interfaces with both SAP and no SAP systems.
Ability to read and debug ABAP codes.
Excellent written and verbal communication skills.
Ability to work independently with minimal supervision and work on multiple projects simultaneously
Strong in-depth experience IN Logistics Execution, EDI/Idoc Integration, Warehouse Management / Shipping and system integration areas.
Able to analyze business requirements, providing conceptual and detail design to meet business needs, performing necessary SAP configurations, writing detail specifications for development of ABAP custom programs, testing and implementing the automated solution.
Worked on Interfaces with both SAP and no SAP systems.
Ability to read ABAP codes."