Job Description :
COMPANY OVERVIEW: Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.
Our client is an American multinational manufacturer and marketer of home appliances.
*This is a Contract position
JOB DESCRIPTION (Day to day duties):
The position is for a Configuration Management Data Base (CMDB) Manager. Same general concept in terms of what we''re expecting from a leadership perspective, i.e. someone to train and guide my staff and help them develop into this role in the future, but a different (yet related) discipline.
Day to Day (what a typical day or week look like in this role)
IT Configuration Management Analyst is responsible for managing a controlled environment around IT assets, establishing a reliable source of asset data, and providing the linkage to IT Service and Configuration Management. This controlled environment effectively captures and manages IT asset information, supports an effective CMDB and provides value-added services that improve organizational capabilities, manage risks, lower costs, and increase productivity.
RESPONSIBILITIES
Strategy & Planning
Lead efforts in establishing processes, policies and procedures for tracking the company''s hardware assets and their configuration.
Help define, implement and integrate Configuration Management policies and procedures to support the configuration management database (CMDB
Review and establish Configuration Management audit policies to meet established requirements
Operational Management
Perform Configuration Management activities relating to identification, control and tracking of designated systems and/or equipment.
Interface with department personnel to ensure new systems/services are compliant with IT Configuration Management policy.
Enter all configuration data into CMDB and ensure information is up-to-date, accurate, and auditable.
In meeting these responsibilities and accountabilities, you will:
Interface with and coordinate with other ITIL Process teams in the organization to include Incident Management, Problem Management, Change Management, Capacity Management and Release Management.
Engage the Global Partner and Client teams in the establishment and execution of standard processes for life cycle management of the hardware assets, help create strong relationships with partner teams and ensure that a process of continuous review and improvement are inherent throughout all elements of the IOS team.
Establish partner performance measures and generate standard monthly regional scorecards and metric reports.
EDUCATION & CERTIFICATION:
University degree or college diploma in the field of business, finance or technology management or expert level experience in the field of IT Asset Management, Configuration Management or Inventory Control.
KNOWLEDGE & EXPERIENCE:
5 years direct work experience in IT Configuration Management
Strong familiarity and technical competence with asset management software and/or inventory-tracking systems.
Strong knowledge of information technology change and configuration management best practices and methodologies
I''d love to talk to you if you think this position is right up your alley
If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven. We also offer flexible Insurance options.
Gurjant (Gary) Singh
Sr. IT Recruiter
Email: gsingh[at]ameritconsulting[dot]com
NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening