Job Description :
Job Title - Collaboration Engineer

Job type - C2C (Only US &GC)

Job Location: Reston ,VA or Urbana ,MD

Start Date- Immediate & URGENT

Note: Only Direct hires, No third party vendor profiles .

Over four years in Cisco phone system management and network management, with over five years in a customer facing support role.

Advanced Cisco phone system experience with Call Manager, Unity, Contact Center, and Intelligence Center reporting.
Advanced networking and VOIP skills especially with Cisco routers, switches, phones, and wireless devices.
Duties will include:
Expertise in Designing & Implementation of Cisco CMR
Expertise in handling Expressways , Jabber Mobile and Flex plan Licensing
Ability to troubleshoot technical issues for WebEx/Spark
Ability to create technical documentation
Experience with Command Prompt/Excel
Other experience in Cisco telephony is a plus