Job Description :
Note:For H1B passport is must , no EAD''s
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5+ Experience in Cognos BI Administration .
1+ Experience in Cognos TM1 administration
Experience with security management in Cognos BI and TM1,
Experience with Cognos BI and TM1 backup and restore
Experience with reading through application logs to work through problems finding root causes and rectifying.
Experience with alternative authentication providers such as Active Directory.
Installation, Upgrade, maintenance and support of all Cognos BI and TM1 components.
Respond to and resolve tickets on technical issues related to Cognos BI within defined SLAs.
Co-ordinate with IBM Support for any unresolved issues and tool specific issues or hot fixes/patches.
Responsible for Monitoring, reporting, and controlling server usage.
Utilize third-party tools like Motio to support package/reports/user/folder deployments in Cognos BI
Creation and maintenance of system documentation related to the Cognos BI and TM1 environment
Deep level troubleshooting includes RCA.
Identifying problems in advance and looking for continuous service improvements .
Participate in problem management and come up with trend analysis on recurring incidents
Strong communication and organizational skills.
Ability to multi-task, prioritize and execute on assigned deliverables.
Experience in managing and mentoring others in the team
Partner with the DBA, Systems, Networking, and Middleware teams, Data Architecture, Business Intelligence team to facilitate issue resolution
Knowledge of ITIL practices
Provide on-call suppor