Job Description :
Hi
This is Vikas from MSR Cosmos, we have an urgent requirement with one of our client. Please find the requirement below and let me know your interest. If you are interested, please send me your updated resume along with the needed information listed below.
Role: Citrix Administrator
Location: Dearborn, MI
Duration: 6 Months+
Client: Capgemini
Must Skills
1) 5+ years of hands-on experience, managing below technologies.
i. Citrix XenApp and XenDesktop 7.15 LTSR
ii. Provisioning Services
iii. MCS
iv. Systrack
v. XenMobile
vi. Workplace Management (RES)
vii. Storefront
2) Handling day-to-day Citrix environment administration activities like:
i. Daily Server Health Check
ii. Generating Farm reports
iii. Sizing and Capacity Estimation
iv. Access Provisioning and Deprovisioning
v. Creating image update on all the Live and Test servers and maintaining the vDisk in PVS and MCS.
vi. Monitoring of Citrix environment, Troubleshooting issues
vii. Managing Citrix Infra application upgrades & deployments
viii. Configuration of Citrix server policies and Load management in the Farm
ix. Printer/Device Redirection issues
x. Strong knowledge of Microsoft based systems with emphasis on Windows 7/10, Windows Server 2012/2016 and Office 2013
3) Hands-on experience on VDI management tools like:
i. Director
ii. Studio
iii. VMware vCenter Admin Console
iv. AD
v. Citrix and Microsoft Group Policies
vi. RES
vii. SysTrack
viii. Wyse Admin Console
ix. Windows Server Management
x. vRealize Operations Manager
4) Hands-on experience in managing VDI infrastructure
5) Good knowledge ITIL processes; especially Incident Management & Change Management
6) Knowledge in ITIL process and IT service management, tools like ServiceNow
7) Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections
Degrees, certifications/training
1) Bachelor’s Degree
2) Microsoft/Citrix Certified
Industry expertise:
1) Citrix/NetScaler
2) VDI
3) RES
4) SysTrack
5) vCenter Server Basic Operations
6) AD/Group Policies
7) Microsoft Windows Server Management
Detailed job responsibilities:
1) Monitor Citrix servers and timely resolve the tool generated Auto alerts and user incident tickets
2) Execute the Change tasks for the Citrix configuration changes and upgrade configuration changes in multiple environment (Int, QA, DR and Production)
3) Update incident and change ticket information in ServiceNow ticket management tool
4) Coordinate with multiple teams for resolving incident and executing change tickets
5) Suggest improvement in Citrix VDI infrastructure
6) Available to work in rotational shifts to provide 24X5 support following US calendar
7) Experience with Citrix NetScaler an asset
8) Some scripting or programming experience in PowerShell or Bash is beneficial
9) Ability to work with remote client
Other soft skills/aptitude:
1) Very good verbal and written English communication and presentation skills
2) Effective time management, team handling and organizational skills
3) Client interaction and escalation management
4) Excellent interpersonal skills
5) Proven to be a self-motivated achiever who gains satisfaction from providing excellent customer server